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Lug Stems Snapped Off at Dealer's Scheduled Service

Discussion in 'Wheels & Tires' started by cheeze, Mar 24, 2018.

  1. Mar 24, 2018 at 7:01 AM
    #1
    cheeze

    #1
    cheeze [OP] New Member

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    I took my jeep in for it's first oil change and tire rotation. 7,000 miles. The service manager informed me that a lug stem snapped off on two tires. He claimed the new jeeps tires are being installed by robots at the factory and they were overtightened. They have ordered two new hubs and I am waiting for them to arrive. They said the other two hubs did not need to be replaced. Does anyone smart on this have any thoughts? The 'robots at the factory' story sounds like BS to me.

    IMG_6177.jpg
    IMG_6176.jpg
     
    cheeze, Mar 24, 2018
    #1
    JKBob 25 likes this.
  2. Mar 24, 2018 at 7:25 AM
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    aggrex

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    aggrex Well-Known Member

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    Tuffy>AEV>TTO>JW>STech>EVOcage>MagnaFlow>SpiderTrax>RockHard>TF>SpringTail>67design>Bolt>GPCA>Curt>
    Welcome! Good thing the studs broke at the shop otherwise losing a wheel or two on the road would be bad. Robots programmed to over-tighten lugs would have been news worthy at 11pm.
     
    aggrex, Mar 24, 2018
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    JKBob 25 likes this.
  3. Mar 24, 2018 at 8:13 AM
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    JDMcQ

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    JDMcQ Well-Known Member

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    It is all part of Skynet's master plan.
     
    JDMcQ, Mar 24, 2018
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    JKBob 25 and chris4x4 like this.
  4. Mar 24, 2018 at 9:24 AM
    #4
    chris4x4

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    chris4x4 With sufficient thrust, pigs fly just fine Moderator

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    Welcome! I would really doubt the hydraulic torque mechanism at the factory did that. I would be more likely to think the guy at the shop didn't use a torque wrench when tightening them.
     
    chris4x4, Mar 24, 2018
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    JKBob 25 and JDMcQ like this.
  5. Mar 24, 2018 at 9:42 AM
    #5
    JDMcQ

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    JDMcQ Well-Known Member

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    Perhaps the mechanic didn't have his ugga-duggas properly calibrated.

    I have to agree with you. The factory, while not perfect, isn't going to tighten things until they break. More than likely someone got overzealous with the impact at the dealership.
     
    JDMcQ, Mar 24, 2018
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    chris4x4[QUOTED] likes this.
  6. Mar 24, 2018 at 12:13 PM
    #6
    aggrex

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    aggrex Well-Known Member

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    Tuffy>AEV>TTO>JW>STech>EVOcage>MagnaFlow>SpiderTrax>RockHard>TF>SpringTail>67design>Bolt>GPCA>Curt>
    That's why I re-torque all lug nuts after any tire service. Better to find out in the driveway than out on the road. Even after the best of services I have found over-tightened or cross-threaded lug nuts ON:annoyed:
     
    aggrex, Mar 24, 2018
    #6
    JKBob 25 likes this.
  7. Mar 25, 2018 at 8:37 PM
    #7
    JKBob 25

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    JKBob 25 Well-Known Member

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    Yeah...agree with above posts.
    My New Years Resolution. Some what late...lolll. Be nice.....since my rep has been ...umm ...questionable. ...
    Agree with previous posts. Over torquing can with out a doubt... yeah. Leave you nutless. Ok....I need help.....I get it. But come on.....:rofl:.
    Post up your fix dude. I'm sure others on the forum can learn from it.
     
    JKBob 25, Mar 25, 2018
    #7
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